Returns & Exchanges

At Flag Nor Fail, we stand behind our work and want to ensure you are fully satisfied with your gear. If your order doesn't meet your expectations, you can return or exchange unworn and unwashed items within 30 days of delivery.

1

Start Your Return

Visit our online returns portal and enter your order number and zip code to initiate the process and select the items you wish to send back.

2

Print Your Label

Follow the prompts to generate a prepaid shipping label. A small return shipping fee will be deducted from your final refund amount unless opting for an exchange.

3

Pack Your Gear

Securely pack your items in the original packaging if possible, ensuring all original tags are attached and the products are in 'like-new' condition.

4

Drop Off & Refund

Drop your package off at any authorized carrier location. Once our warehouse receives and inspects the gear, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing